Privacy Policy

Last updated: 2026-05-07

This Privacy Policy explains how Cobus & Co. LLC ("Pepperton", "we", "us") collects, uses, and discloses information when you use our website, place an order, or contact our support team. By using our website you consent to the practices described here.

Information we collect

Order information: name, billing and shipping address, email, phone, items ordered, payment method (processed by our payment processor — we do not store full card numbers).
Account information: email and password if you create an account.
Usage data: IP address, browser type, device, pages viewed, referring source, and similar analytics data, collected via cookies and similar technologies.
Communications: emails, chats, and other messages you send us.
Marketing consent: if you subscribe to our newsletter, we record your consent timestamp and source.

How we use your information

To process and fulfil your orders and provide customer support.
To send order confirmations, shipping notifications, and account-related messages.
To send marketing emails — only with your explicit consent — about new products, offers, and content. You can unsubscribe at any time via the link in every email.
To detect and prevent fraud, abuse, and chargebacks.
To comply with our legal obligations.
To improve our products and website based on aggregate usage data.

Sharing of information

We share information only with service providers who help us run our business, under contract: payment processors (Shopify Payments, Stripe), shipping carriers (UPS, USPS, Royal Mail, etc.), email service providers, analytics providers (Shopify, Meta Pixel, Google Analytics), and customer support tools. These providers are bound by their own privacy obligations. We do not sell your personal information.

Cookies and tracking

We use first-party and third-party cookies for essential site functionality, analytics, and advertising. You can manage cookie preferences through your browser settings or, where applicable, via our cookie consent banner. Essential cookies cannot be disabled without breaking site functionality.

Your rights

Depending on where you live, you may have rights under data protection laws (GDPR, UK GDPR, CCPA, etc.) including the right to access, correct, delete, or port your personal information, and to object to certain processing. Email support@pepperton.com to exercise these rights. We will respond within 30 days.

Data retention

We retain order records for at least 7 years to meet tax and accounting obligations. Marketing data is retained until you unsubscribe. Account data is retained while your account is active and for a reasonable period afterward.

Children

Our products and website are not intended for children under 18. We do not knowingly collect personal information from children.

International transfers

We are based in the United States. By using our website you understand that your information may be transferred to, stored, and processed in countries with different data protection laws than your own.

Changes to this policy

We may update this policy from time to time. The "last updated" date above reflects the most recent revision. Material changes will be communicated via email or a banner on our website.

Contact

Cobus & Co. LLC — support@pepperton.com